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REVIEWS ACROSS THE WEB

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Build A Relationship With Mutual Benefit

We want maid services for various reasons. From freeing up your time in order to spend it focusing on who really matters, your cleaning lady Arlington Heights is there for you at the end of the day. Hiring a cleaning service can be a new experience for some and you may not know how to work best with your cleaning lady in order to get the best experience possible. Having a greater understanding of your cleaning lady ensures that you with both get a mutually beneficial experience and will tailor your cleaning to your needs perfectly.
 

Listen to the Company

When a company has certain requirements for you and your family during the cleaning, they are there for a reason. Cleaning ladies work very hard in order to make your home shine, the work they do is psychical and hard on their bodies, what the company asks of them is for their health and safety. The company should be upfront and honest about why they need you to complete a task or provide for the technician. For example, in Chicago, there is a huge problem with parking. As a result, the cleaning lady may have to walk several blocks with all their tools to get to the home. Their tools may weigh up to 20lbs which they have to carry to each home. The parking situation is not a problem in Arlington Heights and they won’t have to walk too far to get to their home however having some compassion to their situation is a big help.

Something that helps a cleaning lady Arlington Heights out so much is decluttering before they arrive. Not only is it great for them, allowing them to do their job much quicker and easier, but it helps to clear your mind too. According to the book ‘The Life- Changing Magic of Tidying Up’ by Marie Kondo, you need to be mindful of your space, surrounding yourself with things that spark joy in your life rather than endless clutter. This will clear your mind and ensure you can focus on what you really need to. Not only that, but your cleaning lady will get her job done much quicker and more efficiently. A lot of the time, cleaning is quite visual. Your cleaning lady can nicely organize your belongings, which can take up more time however she can only do so much. Having a minimalistic surface to clean will ensure the cleaning gets done quicker and more effectively. If you need help with decluttering your home, make sure to communicate this to your cleaning lady.

Another requirement of the company that saves time is to ensure there is ease of access to your home. So many believe they have to be home when the cleaning is taking place however this is not essential with a trustworthy cleaning company. If you are not able to let the company into your home, use a lockbox and ensure the company have the correct code and the correct key is in the box. Getting locked out is disastrous for both you and your cleaning lady. It is a helpless situation that ensures your home won’t get cleaned and the cleaning lady will not get fully paid for the cleaning.

Don’t Blame Her

We are all guilty of wanting more. It is easy to assume that the job is easy, that can be done quickly. Many of us quickly brush over the surfaces of our home, quickly making the home look cleaner on the outset. In fact, when hiring home cleaning services Arlington Heights your home will be sanitized and cleaned to a deeper level. Sometimes you may feel like the baseboards need an extra shine or the fridge needs a clear out- jobs that you may perceive to be quick and easy. A good cleaning takes time and if you ask your cleaning technician to do some of these extras, it may not be possible.

Understanding the inner workings of a cleaning service will help you communicate with your cleaning lady. Cleaning services generally base the cost of your cleaning on man-hours of cleaning * an hourly rate. If you were to ask them to ‘quickly do the baseboards’ it may not be possible for them. Cleaning is based on time. The office staff deals with the payments of the cleanings and as a result, they are the ones you must call. Putting your cleaning lady under pressure is unfair on them. Sometimes they may have another cleaning scheduled after your own which they have to go to or they may have to complete other tasks of the job. Instead of putting your cleaning lady in a compromised situation, give the office a call and they would be happy to meet your needs.

In advance of the cleaning, update the office of the changes and hopefully they will be able to accommodate you and change that accordingly. Make sure you have a priority list and that it is very clear for the technician. Working well with client service staff will ensure you end up being a very happy customer.


Be Open and Honest

You should have a great customer service experience from the beginning of your home cleaning service. Your cleaning lady however will be who you interact with the most throughout the experience as they are coming to your home. In actual fact- you should have more communication with the office in order to have a more effective cleaning. There should be staff on the end of the line to answer any questions you have and explain the whole process to you. They should have the aim to understand the need for your cleaning service, asking questions and looking to make this cleaning as personalized as they can for you as well as being there for you if you have any problems throughout the process.

When you start service with a new cleaning company or there is a new cleaning lady assigned to clean your home, it is essential to give them a tour of the home. By doing this they know how to properly navigate your home and they can properly gauge how long it will take to clean. In addition, ensure to highlight the most important areas for them to pay attention to in your family home. By doing this, they will meet your expectations of the home cleaning service and hopefully exceed them. After the cleaning, be sure to do a quick check of the home to make sure everything was taken care of. After all, your cleaning lady is human and makes mistakes and misses things like you and I. By checking the home and giving them feedback the technician can learn from her mistakes while also giving them a greater understanding for your needs.

How do you express your gratitude for the cleaner? There are so many ways you can do it. Not only can you leave a tip, but also you can leave a positive review online. There are so many unbiased review sites like Yelp, Google and BBB that you can choose from and share how much your cleaning company means to you. It is easy to get caught up and review your service only when it is bad, but if you are pleased and the cleaning has enhanced your life, then make it known.

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4.7 stars

We love providing a beautifully clean home for our clients. After every clean we send them a quick one click review to see how we did! If you see a negative review, please know that our staff has reached out and fixed the issue as quickly as possible. Mostly though, you will see only glowing reviews. That’s how we create happiness, one home at a time.

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