How to Work Best With
Your Cleaning Lady
Helping You Create a Happy Home One Clean at a Time
REVIEWS ACROSS THE WEB
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175 Raving Reviews
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It Makes The World of a Difference
Whatever drives your need for a fresh and healthier home, your cleaning lady Chicago is there to help. Hiring a home cleaning service can be a different experience at first but is mutually beneficial in the end. Our cleaning ladies care about you, we tailor and understand your needs and to give you the best possible care. You can work with your cleaning lady in a way to enhance your experience for the two of you. Don’t be the person who constantly looks for a new cleaning lady Chicago, learn how to work with them effectively! Here are our tips on how to best work with your cleaning lady Chicago in order to get the best experience possible for both of you.
Be Open to The Companies Requirements
It is no mystery that cleaning ladies are hard workers. They aim to please, living their lives making your life happier, easier and stress free. As we all know, the parking situation in Chicago can be challenging so some companies will ask if the cleaning lady can use some of your tools such as your vacuum or stepladder. This lessens the load for the technician and makes her job slightly easier. Between cleaning supplies and tools, cleaning ladies can be forced to carry up to 20lbs, just to do the job. Make sure your vacuum is in a great operational state to ensure the service is at it’s best.
With the tricky Chicago parking, the technician may have to carry this for several blocks- could you imagine if they had to carry a vacuum too? It is highly appreciative if you have a parking spot, to give it to your cleaning technician.
Decluttering your home before your cleaning lady arrives makes the world of difference; it also makes your technician’s job so much easier. A lot of the time, cleaning is quite visual. Your cleaning lady can nicely organize your belongings, which can take up more time however she can only do so much. Having a minimalistic surface to clean will ensure the cleaning gets done quicker and more effectively. If you need help with decluttering your home, make sure to communicate this to your cleaning lady.
Another company requirement may be to ensure ease of access to your home. Many insist on being home during the cleaning however you don’t have to if you have a trustworthy cleaning company. Many of our clients are not there when we clean their homes. Be available if you are the one who will let your cleaning lady in. If not, use a lock box and ensure the key is there. Not only does this make their job easier, but it ensures that your technician doesn’t get locked out. This is a disaster for both parties. Not only do you get a charge, but also the technician will not get paid fully for the cleaning. Be prepared and ensure there is an effective way to enter the home.
Communication is key
You should have a great customer service experience from the beginning of your home cleaning service. Your cleaning lady however will be who you interact with the most throughout the experience as they are coming to your home. In actual fact- you should have more communication with the office in order to have a more effective cleaning. There should be staff on the end of the line to answer any questions you have and explain the whole process to you. They should have the aim to understand the need for your cleaning service, asking questions and looking to make this cleaning as personalized as they can for you as well as being there for you if you have any problems throughout the process. Walking through the cleaning with your technician after they have finished is a very good way to communicate any misses with them one on one so they can learn from their mistakes and grow as cleaners.
How do you express your gratitude for the cleaner? There are so many ways you can do it. Not only can you leave a tip, but also you can leave a positive review online. There are so many unbiased review sites like Yelp, Google and BBB that you can choose from and share how much your cleaning company means to you. It is easy to get caught up and review your service only when it is bad, but if you are pleased and the cleaning has enhanced your life, then make it known.
If there has been a change in scope, need some extra assistance or want something changed, then communicate with the office. In advance of the cleaning, update the office of the changes and hopefully they will be able to accommodate you and change that accordingly. Make sure you have a priority list and that it is very clear for the technician. Working well with client service staff will ensure you end up being a very happy customer.
Understanding That a Good Cleaning Takes Time
It is easy to assume that the job is easy, that can be done quickly. Many of us quickly brush over the surfaces of our home, quickly making the home look cleaner on the outset. In fact, when hiring home cleaning services Chicago your home will be sanitized and cleaned to a deeper level. The aim of a cleaning company is to free up time in your life and create a healthy environment for your family. A standard cleaning may take a few hours for one person as they are working hard to clean your home from ceiling to floor and paying more attention to detail than you may yourself. A good clean takes time for the health of you and your family. Don’t ask to try and add more tasks without adding more time. If you add more tasks to the scope, then the price should go up, as the time it will take to clean will be longer. Be very courteous and sensitive to her time as she is providing the service for you and she is the professional. We all underestimate how long it takes to clean. We need to understand this tendency in order to objectively understand the workload that they have.
Expecting your maid service to clean things out of their scope is unacceptable. Maid services generally do general cleaning and not restoration cleaning. Asking your cleaning service to solve problems like grout, stains that penetrate the surface, mold and even areas too high and behind hard to move furniture. Part of this is driven by if the dirt penetrates the surface. If so, home cleaning technicians will not be able to remove the dirt. The problem can only be solved temporarily however ultimately needs to be dealt with by a professional.
We at Fresh Tech Maid pride ourselves in our highly rated services and the best staff in the industry. All of our cleaning ladies undergo background checks and a rigorous training plan in order to provide our customers with the best possible service. We are bonded and insured, so you don’t have to worry. From start to finish, we ensure high quality service from our office team to our cleaning ladies. Book a cleaning with Fresh Tech Maid today- the best house cleaning Chicago.
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Reviews near you
We love providing a beautifully clean home for our clients. After every clean we send them a quick one click review to see how we did! If you see a negative review, please know that our staff has reached out and fixed the issue as quickly as possible. Mostly though, you will see only glowing reviews. That’s how we create happiness, one home at a time.
Team GlendaBook Instantly
Glenda’s work was excellent this week and every week! The surfaces were gleaming, and it was wonderful to come home to a clean home. The children were very appreciative and loved their rooms arranged so nicely. Thank you to Glenda and to Fresh Tech Maid for this excellent service!
Kate I., Libertyville Verified Customer
Team KimBook Instantly
Kim did an amazing job! All of the techs we’ve had from Fresh Tech have been wonderful. The place always looks spotless and their cleaning agents do not leave any harsh chemical smells. I highly recommend them!
Limor G., Chicago Verified Customer
Team LindsayBook Instantly
Lindsay were punctual and pleasant and left the apartments sparkling clean.
Sharon W., Chicago Verified Customer
Team TatianaBook Instantly
We’ve been using Fresh Tech Maid for about 6 months and have been extremely happy with our service. They are in frequent communication about (rare) schedule changes. Tatiana, our tech, is fantastic. She is very detailed-oriented and pays special attention to problem areas. My husband frequently works from home, and she is always careful to not disturb him. We’ve tried many services in the past, and Fresh Tech Maid is by far the best.
Christina L., Chicago Verified Customer
Team IeshaBook Instantly
Iesha did a great job at the house and was very friendly. She was also very nice to talk to.
Melanie B., Evanston Verified Customer
Team TheresaBook Instantly
Fantastic company to work with. Their techs are prompt and professional. Any concerns are quickly addressed and resolved. Theresa is my tech and it is a joy to see her. I know that when I come home from work, my house will be standing tall and my dog will have spent several hours with a good friend. She is quiet, very polite, and a hard worker. I have recommended her and Fresh Tech to my family and friends and will continue to do so in the new year!
Elizabeth B., Wheeling Verified Customer
Team CeniceBook Instantly
We use this service once a month, and it really helps to keep our apartment clean. Our cleaning tech is Cenice – she is always punctual, pays attention to the details, and uses her time well.
Brandon T., Chicago Verified Customer
Team AliciaBook Instantly
I was very impressed by Fresh Tech Maid. I was originally assigned a group of cleaners but fortunately, I ended up with Alicia. While she was late, she was extremely communicative in keeping me updated on her status. That completely made up for being late. She did a fantastic job cleaning. Very efficient and did a great job. My only thing I would change is I would check to see that they clean inside of the microwave. Besides that it was fantastic.
Matthew D., Chicago Verified Customer
Team AprilBook Instantly
Fresh Tech Maid came to do a move in clean and went above and beyond to make sure I was satisfied. April was a great cleaner, professional, and very nice to work with. She worked extremely hard to make sure the apartment was as clean as possible and payed close attention to areas of concern.
Jaime B., Chicago Verified Customer
Team JoannaBook Instantly
We have been talking about getting a maid service forever and finally decided to give it a go. After a lot of research we landed on Fresh Tech as they are highly rated and I don’t have to worry about chemicals with young children. I have to tell you, it has been life changing. With two busy young boys I would say our house is clean, but lived in. Having Joanna come in twice a month to really get in there and deep clean is literally one of the best things we have ever done for our family! Talking about Fresh Tech and more specifically about Joanna she is just wonderful. It is amazing how much she gets done and how shiny the place looks when she leaves! If you are on the fence about getting some help around the house I say 1000% DO IT. And if you are wondering about a good, reputable and friendly company call Fresh Tech and request Joanna. You will not be sorry!!!
Jessica H., Arlington Heights Verified Customer
WE ARE SO PROUD OF WHAT WE HAVE DONE!
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