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Payment and Billing

Change Payment Method Please login to your account and update the credit card on file. Alternatively, you can contact us here. CLICK TO LOG-IN Add a Coupon or Discount to my Booking Please login to your account and add the discount code to your booking or enter the discount… Read More

Report an Issue

Team is Running Late Please contact us and we will look into this for you. CONTACT US I Did Not Get my Requested Team Please note we make every effort to send the requested cleaning technicians, but in situations where we cannot (sick days, vacation, or other issues), we… Read More

Team Running Late

My Requested Window has Passed Please contact us here and we will try to figure out what’s going on ASAP! CONTACT US My Requested Window has Not Passed, but Are we Still On? If you have booked a cleaning based on an arrival window (8:30 to 10:30 for example),… Read More

Reschedule or Cancel

Would Like to Reschedule If it is at least 48 hours before service, please login to your account and select a new date. Alternatively, you can contact us here and let us know. CLICK TO LOG-IN to RESCHEDULE I Would Like to Cancel Please login to your account to… Read More

Add Additional Notes or Instructions

I Need a Bigger Team Please contact us here and let us know and we will make any accommodations we can for you. CONTACT US Cleaning instructions Please login to your account and add any instructions to your booking notes. Alternatively, you can contact us here and let us… Read More